Guidance, examples, and answers to help you navigate residential risk with clarity and confidence.
How CHRP Supports Your Day-to-Day Work
CHRP is designed to make residential risk easier to manage — not more complicated. For agents and insurance teams, that means clearer assessments, better homeowner participation, and fewer surprises during underwriting.
This resource hub is here to help you understand how the process works and how to set expectations with confidence.
Assess
Homeowner completes a guided self-assessment on their schedule.
Analyze
CHRP analyzes results using construction-informed AI.
Recommend
Clear, prioritized recommendations are generated for the team.
Repair
Homeowners are guided through follow-through with support.
Real-World Results
See how carriers, agents, and underwriting teams are using CHRP to improve consistency, reduce friction, and prevent avoidable loss.
Carrier
A regional carrier used CHRP self-assessments to supplement in-person inspections, cutting turnaround times significantly.
Underwriting Team Standardizes Risk Review Process
Common Questions from Agents & Insurance Teams
Quick access to answers about workflows, submissions, and homeowner participation.
How does self-assessment impact underwriting?
Self-assessments provide structured, construction-informed data that underwriting teams can use to make faster, more consistent decisions — reducing back-and-forth and improving accuracy.
What should agents explain to homeowners?
Agents should explain that the assessment is completed on the homeowner's schedule, requires no in-person visit, and helps the insurance team make better decisions on their behalf.
How long does the process take?
Most homeowners complete the assessment in under 30 minutes. Results are typically available to the insurance team within 24 hours.
How are results shared with carriers?
Results are delivered through the CHRP platform in a structured, standardized format that integrates with existing carrier workflows and reporting systems.
Helpful Guidance
Additional resources to help you get the most value from the process.